Just Google It!
The other day I was cutting the lawn and my mower cut out. The previous time I cut the lawn, it cut out about 6 times ‘for no reason’. This time, it would not start again. I asked one of my sons about it – he is a 3rd year automotive apprentice – and he said he’d check it out. He took a look, tried a few things then disappeared. About 10 minutes later, I hear the mower start up. I asked him what he did and he said he ‘Googled It’. He found an article or video that matched the symptoms of our mowers problem and tried the suggested solution. It worked! The gas tank cap wasn’t letting air in so he loosened it off a bit so it could breath then duct taped it for now, so it would work. We have been interviewing people for some new technical support jobs we created. One of the questions we ask candidates is to describe how they keep their knowledge and skills current or in other words, how do they learn in this fast paced world of technology. More often than not, the top answer i