There is no "i" in Team
I believe in teaching people to 'fish' rather than 'fishing' for them. In practice I have found this philosophy when working with my staff and 'clients' to be a powerful way to grow people and their capacity. It takes time and patience and you have to hold yourself back from just doing 'it' your self. Some years ago, my wife Shelley decided to create an online business where she needed to learn a ton about a variety of technologies, in a hurry. She would call me with lots of questions and although I think it frustrated her at the time, I would respond with questions, not answers. I would ask her what she thinks she should do and in a round about way, help her get to the answer or possible answers. It didn't take long for her to stop calling... :-) I often do the same with my staff and the clients I support. It would be so much easier just to answer the specific question or do it for them but then they would be dependent on me which does no...